Privacy Policy

At SOZIM LLP, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, www.sozim.shop, or our associated services.

Please read this policy carefully to understand how we handle your Personally Identifiable Information (PII), which refers to data that can be used to identify, contact, or locate you as an individual.

What Personal Information Do We Collect?

When you browse, register, or place an order on our site, we may collect the following information:

  • Full Name

  • Email Address

  • Phone Number

  • Billing & Shipping Address

  • Credit/Debit Card or Payment Information (via secure gateway)

  • Feedback, product reviews, or other submitted content

When Do We Collect Information?

We collect your information when you:

  • Register or create an account on our site

  • Place an order

  • Subscribe to newsletters or marketing updates

  • Fill out a form, participate in a survey, or contact support

  • Browse the website and interact with certain features

  • Provide feedback or product reviews

How Do We Use Your Information?

We use your information to:

  • Personalize your shopping experience

  • Process your orders and transactions efficiently

  • Improve our website and customer service

  • Respond to your support requests or product feedback

  • Send updates, offers, or newsletters (if subscribed)

  • Request ratings and reviews of our products or services

How Do We Protect Your Information?

We take your privacy seriously and implement a variety of security measures to protect your data:

  • Regular malware scanning and secure infrastructure

  • Access to personal information is restricted to authorized staff

  • Sensitive data (like payment info) is encrypted via SSL (Secure Socket Layer)

  • Payments are processed securely via trusted payment gateway providers

  • No sensitive card information is stored on our servers

Do We Use Cookies?

Yes. We use cookies to:

  • Remember items in your shopping cart

  • Understand user preferences for a better experience

  • Analyze traffic and improve our site functionality

Cookies help us serve you better, but you can control them via your browser settings.

Third-Party Disclosure

We do not sell or trade your personal information to outside parties.

However, we may share data with trusted third-party service providers (e.g., payment gateways, shipping providers, website hosting) who help us operate our website and deliver services. These parties must keep your information confidential.

We may disclose personal information if required to comply with legal obligations or protect our rights, property, or safety.

Third-Party Links

Occasionally, our website may contain links to third-party websites or services. These external sites have their own privacy policies. We are not responsible for the content or privacy practices of those websites but welcome your feedback if something seems off.

Contact Us

If you have any questions regarding this Privacy Policy or how your data is used, feel free to contact us:

📧 Email: info@sozim.shop
🌐 Website: www.sozim.shop

Cheers,
The SOZIM LLP Team